AMSRS RESEARCH COMPANY DIRECTORY
JWS Research Back to Search Results
Established 2010
PO Box 2575
Caulfield Junction
VIC,
3161
Australia
Phone:
03
8685 8555
Website: www.jwsresearch.com
Contact: Mark Zuker
Email: mzuker@jwsresearch.com
General Information
JWS Research is an independent research firm specialising in research to inform positioning, reputation and communications programs, utilising specialist research methodologies. Our team has extensive and varied experience in comprehensive qualitative and quantitative research programs to inform and support communications and community engagement campaigns in all phases of development, testing and evaluation.
JWS Research’s senior research team is trusted by industry, all tiers of Government, consultants and media alike to provide robust and accurate results.
Our point of difference is being able to provide strategic advice and direction based on the results of the survey, rather than simply providing the “quotes” or “numbers” themselves.
AMSRS Members John Scales, Mark Zuker QPR, Jessica Lai QPR, Katrina Cox QPR, Katherine Whiteley QPR
Key Personnel
John Scales - Managing Director, Research
The founder of JWS Research, John is a senior researcher with more than 25 years of experience. He has extensive commercial and public affairs research expertise and is quoted regularly and extensively in the media as a leading source on public opinion. John has worked for most of Australia’s top 50 ASX listed companies and many of the industry associations that represent them, as well as conducting local, state and federal government research and research for numerous business and political campaigns.
John is a career researcher, specialising in research on contemporary social and political issues and maintaining a focus on delivering clear and actionable results. John’s research dissects what people are thinking and why, providing the insights needed to drive campaigns and achieve outcomes.
Mark Zuker - Managing Director, Operations
Mark Zuker has more than 25 years of experience in market research. His skills span methodological implementation, data processing and large-scale, logistically difficult project management with a focus on ensuring that the quality of a project is paramount and that the appropriate methodology is applied to each individual research project.
Mark has worked on projects for many multi-national organisations and top 50 ASX listed companies. Mark has also worked on many public sector studies at federal, state and local government levels, and he has extensive experience in various political, commercial and social research campaigns.
Mark is QPR accredited, a full member of the Australian Market and Social Research Society (AMSRS), a member of the industry Quality committee and a member of the Australian Market and Social Research Organisations (AMSRO) management committee.
Katrina Cox - Director of Client Services
Katrina is a customer-focused market research professional, with more than 20 years market research experience covering both the buyer and supplier side of the industry. She has a wealth of experience understanding brand and reputational risk in the corporate environment, having been a part of the inner workings of two Top 20 ASX listed companies, Transurban and Origin. In these companies, Katrina was responsible for the design, management and communication of insights from a comprehensive market research program undertaken among all stakeholder groups including retail consumers, commercial customers, investors and government.
Katrina is QPR accredited and a full member of the Australian Market and Social Research Society (AMSRS).
Jessica Lai - Research Director
Jessica has 20 years’ experience in qualitative and quantitative research and understands how to develop actionable findings having also worked as an agency strategy planner. She has worked across consumer, corporate and not for profit sectors, as well as industry associations, all tiers of government and politics.
Jessica is an extremely experienced and skilled moderator, frequently commended by both clients and participants alike for running engaging, challenging and open discussions, simplifying often complex topics and concepts, and ensuring an interesting session for participants and research objectives are met.
Jessica is QPR accredited and a full member of the Australian Market and Social Research Society (AMSRS).
- Advertising
- Agricultural
- Communication & Information Technology
- Finance & insurance services
- Media
- Tourism & hospitality
- Building & Construction
- Food and drink
- Retail (excluding food & drink)
- Social/opinion research
- Telecommunications
- Health
- Other utilities
- Pharmaceutical
- Gaming
- Infrastructure
- Analysis and interpretation
- Mail surveys
- Brand health
- Business to business research
- Market segmentation
- Multivariate analysis
- Consultancy
- Non English speaking background
- Continuous tracking
- Corporate image / Corporate reputation
- Customer satisfaction & loyalty studies
- Data processing
- Perceptual mapping
- Desk research/market analysis
- Employee/staff surveys
- Product testing/new product development
- Program evaluation
- Face to face interviewing
- Group room facilities
- Service quality studies
- Group/in depth analysis and interpretation
- Group/in depth moderation
- Telephone interviewing
- TV & radio audience measurement
- Website evaluation
- Online interviewing
- Web surveys