The following are commonly-asked questions about AMSRS membership, with answers and appropriate links to further information on the topic. If you do not find the answer to your particular question here, please contact our Membership Coordinator at email@example.com, or call us on (02) 9566 3100.
Q. How can I find out my Login details for the AMSRS website?
A. You can submit a request for an email to be sent to you containing your Username and Password, here. Generally the format for Usernames is firstname.lastname, with a few exceptions (for example, where someone else may have the same name as you). Initial passwords are set by the system as a random string of alphanumeric characters. You can reset your password at any time, by logging in and following the "Change My Password" link on the right-hand side of our Home page.
Q. How can I change my contact details in the AMSRS records?
A. You can change your own details online by logging into the AMSRS with your Username and Password, then following the link on the Home page to "Update My Details". Or you can send an email to firstname.lastname@example.org and ask us to make the changes for you.
Q. How can I provide verification of my AMSRS membership?
A. There are several ways in which you can confirm your AMSRS membership to others:
- All active members are able to verify their membership by providing the URL to their listing in the AMSRS Members Directory. This 'live' online directory is freely accessible by the public and clients, includes all active members and can be searched by the member's name or by a company name. Each member's page in the directory includes their name, associated company name (if applicable), membership level and joining date, and whether QPR accredited. Members can also customise their listing by adding bio information and/or a photo, or enable a facility to allow contact via our website.
- Verification of current membership can also be made by providing reference to the PDF list of all members available on our website and updated on a weekly basis.
- All current members may use the AMSRS Member Mark which they receive on joining and at renewal each year. The Member Mark can be included in email signatures, proposals and tender documents and members may wish to add a link to their Members Directory listing behind the Member Mark image.
- Full and Associate members and Fellows may wish to supply a scanned copy of their AMSRS membership certificate. These are printed and mailed to members when they first join or upgrade their membership.
Please be aware that the AMSRS does not issue membership numbers as our web-based membership management system is based around the use of unique usernames (in alpha-format) for identification purposes.
Q. Is there a Company membership category for the AMSRS?
A. No, AMSRS membership is held by individuals only.
Q. Can an AMSRS membership be transferred from one person to another?
A. AMSRS membership per se is not transferrable, as each membership is approved specific to the individual's details, and each member must personally agree to abide by the Code of Professional Behaviour. If the person's membership fees have been paid by the company on the member's behalf, the fees may be transferred to another employee if the person leaves the company. The person to whom the fees are transferred must apply and be approved as a member in their own right before the transferred fees can be applied to their membership. Please contact our Membership Coordinator to arrange this.
Q. If I change companies, what happens to my AMSRS membership? Do I have to re-apply?
A. No, there's no need to re-apply. Your membership remains in your own name, even if you have changed companies. We can update your membership record to reflect the new company's details, and can arrange for your membership fees to resume from that point in time, calculated pro rata for the remainder of the year. Please contact our Membership Coordinator to arrange this.
Q. Can I suspend my AMSRS membership if I am going on parental, sabbatical or extended leave?
A. Yes, your membership can be suspended for up to a year. If you have paid membership fees in advance, a credit will be held and that will be applied to your membership when it is reactivated, to extend the expiry date by the equivalent period. You can request a suspension of your membership here. After the period of suspension is complete, you can request reactivation of your membership here.
Q. If I have been a member of the AMSRS (or MRSA) in the past and I wish to re-join, do I have to re-apply or can my past membership be reactivated?
A. As long as we are able to locate details of your previous membership in our archived records, we can reinstate your membership without the need for you to re-apply. This can only be done at the same level of membership held previously. (If you were originally an Associate member and wish to become a Full member now, you need to instead submit an application for Full membership.) You can submit a request to reinstate your previous membership here.
Q. I am an Associate member and I wish to upgrade to Full membership. What do I need to do?
A. You need to complete our Upgrade Application form which you can do online, or by completing a downloadable form and sending to us. You can find further details and the upgrade application form here.
Q. How can I find out when my AMSRS membership will fall due for renewal?
A. Details of your membership can be found in the My Memberships section of the website. You need to login with your Username and Password to access this. If you have more than one membership (for example you also have a membership of a Special Interest Group, or you are a QPR), select the relevant membership from the drop-down list. The Expiry Date of your membership will be displayed, along with the current status of your membership, and a message to indicate if it is renewable at that time.
Q. How do I renew my membership?
A. Memberships are available for renewal approximately a month before their expiry date, and members will be informed by email when they can access their renewals. Information about renewing your membership can be found here. Or you can login and go to the My Memberships section of the website, select the relevant membership and follow the renewal instructions displayed.
Q. How can I tell if my membership fees have been paid?
A. Login and go to the My Memberships area to view your membership details, and you will see the Status of your membership. A status of 'Renewal Due' indicates your membership has not been renewed, no payment has been received, nor has an invoice been raised for your fees. (You need to follow the renewal process to generate the invoice for renewal fees.)
Q. How do I join one of the AMSRS Special Interest Groups or Networks?
A. You can join these groups online, here. Some of the groups have particular eligibility criteria and applications to join need to be approved. Others are unrestricted and online applications are approved immediately. The details applicable for each are specified at the link above. Membership of each Special Interest Group or Special Interest Network is free.
Q. If I have an AMSRS Special Interest Group/Network membership and I am no longer interested in participating, how can I opt out?
A. You can send a request to us to terminate your SIG or SIN membership here.