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AMSRS VIC: Regulating unsolicited communications: the ACMA and the market and social research industry - and VIC End of Year Get Together

10th Dec 18

We would like to invite all AMSRS members,
friends and colleagues to the
AMSRS VIC 2018 End of year networking event!

The evening will start with an amazing presentation Regulating unsolicited communications: the ACMA and the market and social research industry and continue with networking drinks.

Catch up with industry colleagues, connect with new friends or have a drink with the AMSRS staff and committee and discuss what you would like to see in Victoria in 2019.

Just make sure you come along and have fun!

Regulating unsolicited communications: the ACMA and the market and social research industry

What will this session cover?

  • The role of the ACMA around unsolicited communications
  • How frequently do Australians receive unsolicited calls?
  • Do Australians understand who can and cannot call them?

The Australian Communications and Media Authority (the ACMA) is the independent statutory authority responsible for Australia’s media and communications legislation, related regulations, standards and codes of practice. Its role includes a range of issues which are of direct interest to the market and social research industry, including spam, unsolicited calls, scam calls and e-mails/SMS and the Do Not Call Register.

The ACMA’s unsolicited calls consumer research provides an opportunity for a conversation between our industry and the communications regulator. This conversation will provide an opportunity to explore current issues around our industry’s intersection with ACMA’s regulatory role.

As market and social research professionals we have an interest in how our approaches to consumers are perceived. The research gives us specific insights about how Australians perceive unsolicited calls. The research findings include the incidence of the different types of unsolicited calls, Australians’ concerns about these calls and what they are doing to manage them.

Fiona Cameron is a full-time Authority Member at the ACMA with portfolio responsibility for consumer issues and will speak about the wider role of the ACMA in relation to unsolicited communications. Wendy Paterson will talk in detail about some of the key findings from the unsolicited calls research. After the two presentations, there will be time for Q&A, which will be a great opportunity to explore issues arising, and the relationship between our industry and the ACMA.

Fiona Cameron, Full-time Authority Member, ACMA

Fiona Cameron joins the ACMA from Screen Australia, where she was Chief Operating Officer since 2008. Prior to this role she was a General Manager with DMG Radio Australia, responsible for launching the new radio brand Nova in Melbourne. Fiona has worked across state and federal government in portfolios as varied as education, regional development and communications. She has been a Director of AFTRS and Commercial Radio Australia.

Wendy Paterson, Senior Research Analyst, ACMA

Wendy has been working as a researcher at the ACMA since 2009. She has led a range of research projects across media and communications topics, including unsolicited communications, gambling advertising, and telecommunications consumers’ experiences. She is studying part-time toward her PhD in Psychology at Macquarie University.

Event information:

Event Format: Presentation | Seminar | Networking
Date: Monday 10th December 2018
Time: 6:00pm - 8:30pm
Location: Tonic House - 386 Flinders Lane, Melbourne
Event Cost :(inc.GST) $35.00 AMSRS Members
$55.00 Non Members
QPMR Points: 7.5
Inclusions: Finger food and drinks


Start Time:
6:00 PM

Tonic House, 386 Flinders Lane, Melbourne 3000

Non-member Price:
AU $ 55 (Inc. GST)

Member Price:
$35.00 (Inc. GST)

Your Price:
AU $ 55.00 (Inc. GST)

Registrations Open:
30th Oct 18 12:00 AM


Event date has passed