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Help with Login

Login to our website is by means of a unique Username allocated for each person, plus a Password. These are generated by the system when a new record is created, and were set for existing records when this website was first launched.

Usernames

These are in the format of firstname.lastname . There are a few exceptions to this format where someone else may have the same first and last names as you, in which case the system adds some numbers to the end of the Username.


Passwords

Initial passwords are set by the system as a random string of alphanumeric characters. You can reset your password at any time, by logging in and using the Change Password facility on the Home page. If you have forgotten your password, you can submit a request to set a new one, here.

If you don't know your login details at all, you can submit a request for an email to be sent to you containing both your Username and Password, here.